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Our Prices & Services

Home Visits from $99 for the First Hour then $50 for every half hour after that

Various Ongoing Support Packages Available

Standard - $49 p/m

✅ Up to 30 minutes of remote support each month

✅ Help by phone, video call or secure screen sharing

✅ Support with Smartphones, Tablets, Computers, Email, Printers and Smart TVs

✅ Assistance checking suspicious emails, text messages and possible scams

✅ Priority booking over non-members

✅ Member home visit rate of $89 for the first hour

✅ Additional home visit time charged at $50 per 30 minutes

✅ Covers one person

✅ Unused remote support time does not roll over.

Silver - $69 p/m

✅ Up to 60 minutes of remote support each month

✅ Help by phone, video call or secure screen sharing

✅ Support with Smartphones, Tablets, Computers, Email, Printers, Wi-Fi and Smart TVs

✅ Assistance checking suspicious emails, text messages and possible scams

✅ Priority booking

✅One annual technology and security check-up

✅ Member home visit rate of $89 for the first hour

✅ Additional home visit time charged at $50 per 30 minutes

✅ Covers one person

✅ Unused remote support time does not roll over.

Gold - $89 p/m

✅  Up to 90 minutes of remote support each month

✅  Faster priority support

✅  Support with Smartphones, Tablets, Computers, Email, Printers, Wi-Fi and Smart TVs

✅  Assistance checking suspicious emails, text messages and possible scams

✅  One annual technology and security check-up

✅  Help with passwords, backups, software updates and device security

✅ Member home visit rate of $79 for the first hour

✅ Additional home visit time charged at $50 per 30 minutes

✅ Covers up to two people in the same household

✅ Unused remote support time does not roll over. 

Platinum - $129 p/m

✅ Up to two hours of remote support each month

✅ Highest-priority support and booking

✅ with smartphones, tablets, computers, email, printers, Wi-Fi and smart TVs

✅ Ongoing assistance checking suspicious emails, text messages and possible scams

✅ Two technology and security check-ups each year

✅ Help organising passwords, backups, software updates and important online accounts

✅ Assistance setting up new phones, tablets and computers

✅ A nominated family contact who can communicate with Stay Connected QLD

✅ One included one-hour home visit every three months

✅ Additional home visits charged at $79 for the first hour

✅ Additional home visit time charged at $50 per 30 minutes

✅ Covers up to two people in the same household

✅ Unused remote support time does not roll over.

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