Our Prices & Services
Home Visits from $99 for the First Hour then $50 for every half hour after that
Various Ongoing Support Packages Available
Standard - $49 p/m
✅ Up to 30 minutes of remote support each month
✅ Help by phone, video call or secure screen sharing
✅ Support with Smartphones, Tablets, Computers, Email, Printers and Smart TVs
✅ Assistance checking suspicious emails, text messages and possible scams
✅ Priority booking over non-members
✅ Member home visit rate of $89 for the first hour
✅ Additional home visit time charged at $50 per 30 minutes
✅ Covers one person
✅ Unused remote support time does not roll over.
Silver - $69 p/m
✅ Up to 60 minutes of remote support each month
✅ Help by phone, video call or secure screen sharing
✅ Support with Smartphones, Tablets, Computers, Email, Printers, Wi-Fi and Smart TVs
✅ Assistance checking suspicious emails, text messages and possible scams
✅ Priority booking
✅One annual technology and security check-up
✅ Member home visit rate of $89 for the first hour
✅ Additional home visit time charged at $50 per 30 minutes
✅ Covers one person
✅ Unused remote support time does not roll over.
Gold - $89 p/m
✅ Up to 90 minutes of remote support each month
✅ Faster priority support
✅ Support with Smartphones, Tablets, Computers, Email, Printers, Wi-Fi and Smart TVs
✅ Assistance checking suspicious emails, text messages and possible scams
✅ One annual technology and security check-up
✅ Help with passwords, backups, software updates and device security
✅ Member home visit rate of $79 for the first hour
✅ Additional home visit time charged at $50 per 30 minutes
✅ Covers up to two people in the same household
✅ Unused remote support time does not roll over.
Platinum - $129 p/m
✅ Up to two hours of remote support each month
✅ Highest-priority support and booking
✅ with smartphones, tablets, computers, email, printers, Wi-Fi and smart TVs
✅ Ongoing assistance checking suspicious emails, text messages and possible scams
✅ Two technology and security check-ups each year
✅ Help organising passwords, backups, software updates and important online accounts
✅ Assistance setting up new phones, tablets and computers
✅ A nominated family contact who can communicate with Stay Connected QLD
✅ One included one-hour home visit every three months
✅ Additional home visits charged at $79 for the first hour
✅ Additional home visit time charged at $50 per 30 minutes
✅ Covers up to two people in the same household
✅ Unused remote support time does not roll over.
